Terms & Conditions
Here’s a bit of the official stuff.
The information contained in our brochure, itinerary and introductory email forms the basis of our terms and conditions of booking.
This constitutes a contract between The Tree Relaxation Retreat and our guests.
We strongly recommend you consider purchasing Cancellation Insurance, which provides cover in the event of curtailment or cancellation.
Special Dietary Requirements
Please let us know of any special dietary requirements 1 month before you come or as soon as possible , so we can cater for you.
Payment in full is a condition of booking and is non refundable and non transferrable in any instance.
Temporary Coronavirus pandemic cancellation arrangements
In the event that a guest is prevented from coming due to being subject to national or regional restrictions and/or The Tree being unable to open for the same reasons a transfer /credit note valid for 2 years will be issued.
All prices where applicable include VAT at 20%. We reserve the right to amend prices where there is an increase in VAT.
We reserve the right to amend the itinerary without notice.
For the weekend courses rooms will be allocated either at The Tree or The Old Chapel and we cannot guarantee any specific room choice.
Customer service please contact:
The Tree Relaxation Retreat
telephone: 01751 417219
By accessing this website you agree to be bound by these terms and conditions.
The Tree reserves the right to vary or amend these terms and conditions at any time. This website is provided on an “as is” and “as available” basis without any representation or endorsement.
Although we will use reasonable endeavours to verify the accuracy of the information in this web site, The Tree does not make any warranties, express or implied, in relation to its accuracy. Furthermore, The Tree cannot accept responsibility for any errors or omissions and reserve the right to vary, amend or cancel any of the arrangements featured on this website should they find such alterations necessary.
You acknowledge and agree that the material and content contained within this website is made available for your own personal non-commercial use only and that you may not copy or otherwise use the material for any other purpose.
You further acknowledge and agree that all rights, the material and content of this website are owned by or licensed to The Tree. You undertake not to copy, store, distribute or alter any part of this website without the prior written permission of The Tree or in accordance with the Copyright, Designs and Patents Act 1988
Delivery of gift vouchers is by first class post, please allow up to 7 days for processing & delivery.
Refunds on vouchers which are reported lost or stolen aren’t possible, this doesn’t affect your statutory rights under the Consumer Protection (Distance Selling) Regulations 2000.